Free delivery over £40 Order by 11am Same day Despatch

FAQs

All our recipes include everything you need to create delicious meals, from fresh pasta and sauce to garnish and easy, step-by-step instructions. For instance, if you order Radiatori with a Wild Mushroom Sauce, you will receive a portion of freshly made radiatori pasta, wild mushroom sauce, cheese for garnish, and preparation instructions on the packaging. All you need is boiling water and just five minutes! Enjoy your food! Buon appetito!

At Pasta Roma, we strive to engage with the world around us in a sustainable and responsible manner.
Our boxes are made from 100% recyclable cardboard, and any plastic included (such as containers for sauces or garnishes) can also be recycled. Currently, the only packaging that cannot be recycled is our ice packs (we’re working on this!). However, they are fully sustainable, containing a mix of cornstarch and water, which can be rinsed down the drain or simply kept in the freezer for future use.
If you find you have too many ice packs, please reach out to our Customer Success Team, and we will happily provide a return label at no cost so you can send them back to us for reuse.

For customers outside of Central London, we also use 100% recyclable, paper-based insulating liners that keep your pasta chilled for up to 50 hours. These liners are also vegan and food-safe.

There are a few common reasons why your discount code might not be functioning:
All our codes are case-sensitive, so please copy and paste them when applying.
The code may have expired, as many codes automatically do after a specific promotional period.
You may be an existing customer trying to use a code intended for new customers.
If you’re having trouble with a discount code, please contact our customer support at +44 776 625 2240 or [email protected].

Yes! We offer vegan, vegetarian, and meat-free pasta dishes on all our weekly menus. Look for the icons in the bottom left-hand corner of our product images.
Please note that you will see both ‘Vegetarian’ and ‘meat-free’ dishes. The distinction is that meat-free dishes may include cheeses like Grana Padano, which contains animal rennet.
Unfortunately, we no longer offer gluten-free products while we make improvements to our range. We appreciate your patience!

To view the list of ingredients and allergens for a recipe kit order, click on the dish and select the drop-down arrow in the “Ingredients” section.
If you have any further questions regarding allergens, please contact our Customer Success Team at [email protected] before placing your order.

We deliver across London. Unfortunately, if you live outside Greater London we are unable to deliver on this moment.

We deliver across London. Unfortunately, if you live outside Greater London we are unable to deliver on this moment.

We work closely with our delivery partners to ensure every order reaches you on time. If your pasta has not been delivered to your designated address by 9 PM on the delivery day you selected, please let us know. We will investigate the matter with the delivery partner responsible for your order.
You can reach us via email at [email protected] or by phone at +44 776 625 2240.

o problem! Just inform us of a safe place for your delivery driver to leave your order, and you can collect it when you return home. We save your most recent delivery instructions in your account, which will be used for each order.